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How to Buy from www.kinkbox.co.uk We provide a wide range of methods to pay, from secure online credit card transactions to Paypal, Cheque and BACS / Wire transfer. The choice is yours. To ensure our service to you is 100% discreet, our name ‘www.kinkbox.co.uk’ will never show on bank statements, credit card bills or on any of our packaging. Instead, the name ‘Fortuna WB’ will be displayed. |
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Online All our online payments are done on a 100% secure server from SecureTrading; the UK's leading independent internet Payment Service Provider (PSP). They have over 10 years’ experience processing secure online payments and are PCI DSS Level 1 accredited. This means that your online security is in the best of hands. Once you have made your purchase selection, please proceed to the checkout by clicking on the shopping basket on screen. Please follow the easy to use on-screen instructions. We accept the following cards: Visa Mastercard Maestro Solo Switch Delta Electron We also accept Pay Pal |
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By Telephone Please call us on our 24 hour Freephone Hotline 0800 783 1194 (UK Only) or outside the UK on +44(0)1752 221 415. Once you have decided what you would like to order, please make a note of the item product codes and have your credit or debit card details ready. Our friendly service team will be happy to help you and will process your order quickly and efficiently. |
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By Post You can fill your shopping basket as usual online, then when asked to chose the payment type, select 'Print Order'. This will give you a fully completed copy of the order that simply needs to be printed and then posted or faxed to the details below. Alternatively please print out the order form click here. Once you have decided what you would like to order, complete the order form. Fortuna and Virtu Ltd 2 Tavistock Place Plymouth Devon PL4 8AU FAX UK 01752 221417 International +44 1752 221417 Your payment will also need to be sent to the above address, as orders will not be processed until payment is received. Cheques should be made payable to 'Fortuna and Virtu Ltd' and if you have one the order number should be written on the back. Your order number will start with a WB. Cheques accepted if drawn on UK Bank only. All payments in UK Sterling |
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Bank Transfer You can fill your shopping basket as usual online, then when asked to chose the payment type, select 'Print Order'. This will give you a completed copy of the order for your reference and full bank details. Quote order reference number and customer reference code when making payment. Alternatively please call us for bank details on our 24 hour Freephone Hotline 0800 783 1194 (UK Only) or outside the UK on +44(0)1752 221 415 for details. |
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Thank you very much for shopping with www.kinkbox.co.uk. |
| 24 HOUR FREEPHONE HOTLINE | 0800 783 1194 (UK only) | +44(0)1752 221415 (Outside UK) |
I just wanted to write and tell you that I think you run a wonderful business and that you do things the right way with regard to customer service.
I placed a substantial order for a number of pieces of clothing and accessories. All of it was perfectly delivered, immaculately produced and exactly as I ordered. Unfortunately a few pieces did not fit correctly, and I returned them to you. To be honest, following interactions with other companies here in the US I was terrified the returns I had would not go smoothly, but I see this morning that you are already manufacturing the replacement items for me.
I cant wait for them to arrive, and just wanted to acknowledge my appreciation. I will of course be happily and sassily wearing my new outfits to some parties in the New Year and will proudly tell people where I bought them and what a great company you are.
Also, as a Brit now living in the US it totally warms my heart knowing you guys have the Americans beat at this game. They always pride themselves on customer service and satisfaction, but Westward Bound has been the best kink company I have interacted with hands down.
Sarah G. Raleigh, North Carolina (NC), USA.